TradeConnect

1. What Data We Collect

When you create an account or use TradeConnect, we may collect the following personal data:

Name and email address (provided during registration)
Account role (customer, tradesperson, or admin)
Tradesperson profile information (trade category, Dublin area, years of experience, bio)
Booking details (date, time, description of issue, booking status)
Video consultation metadata (call start/end times, call status)

2. How We Use Your Data

We use your data for the following purposes:

To create and manage your account
To facilitate bookings and video consultations between customers and tradespeople
To send booking confirmations and notifications via email
To display tradesperson profiles to customers
To improve and maintain the platform

3. Data Sharing

We do not sell your personal data. We share data only with the following third-party services that are necessary to operate TradeConnect:

Clerk — authentication and account management
LiveKit — video consultation infrastructure
Resend — transactional email delivery
Neon (PostgreSQL) — secure database hosting
Vercel — application hosting

All third-party providers are bound by their own privacy policies and data processing agreements.

4. Your Rights Under GDPR

As a user based in Ireland/EU, you have the following rights under the General Data Protection Regulation (GDPR):

Right of access — request a copy of the personal data we hold about you
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of your personal data
Right to data portability — receive your data in a structured, machine-readable format
Right to object — object to the processing of your data
Right to withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it by law.

6. Contact

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at: